Sign In page looks a bit different!
Today, June 7th at 2:00pm U.S. PST we migrated our Customer Support Portal (Zendesk) from SSN Single Sign-On to a system using industry leading Auth0. You will not have to do anything other than sign in with your existing account, the only change for you is how the sign-in screen looks. You will sign in with your existing SSN credentials, we will automatically take care of adding you to our Auth0 system.
This is in preparation for a future migration, later in 2017, of all SSN Services to Auth0 single sign-on.
If you experience any issues with login or access to articles in the Knowledge Base, please create a support ticket by emailing firstname.lastname@example.org.